Shipping

ITALY – Free STANDARD shipping on all orders over € 100,00
EUROPE  (France, Germany, Belgium, Spain, Austria , Netherlands, and Luxemburg) – Free STANDARD shipping on all orders over € 199,00

DMD will deliver in Italy and in all Europe thanks to the BRT/DHL/DPD/SDA/FEDEX/GLS/TNT service.
The products delivered from DMD is properly packed and followed by the purchase invoice that shows the quantity and price in Euro.

Assurance

DMD grants, for all the deliveries, a free assurance against accidental damages.
The assurance is valid until the merchandise is delivered over.

Order Fulfillment

Every placed and paid order will have their items delivered within two working days : expeditions start from Ozone Srl, Bergamo (Italy), in the working days, from Monday to Friday, from 9.00 am to 5.30 pm.
Orders placed from Saturday to Sunday will be handled on the next Monday.

Tracking Number

The customer can control anytime his delivery, thanks to a service disposed by BRT/DHL/DPD/SDA/FEDEX/GLS/TNT. The customer will receive a text messagge or an e-mail confirmation when the merchandise is sent with the tracking number supplied by BRT/DHL/DPD/SDA/FEDEX/GLS/TNT that will consent to the customer to verify anytime where his delivery is.

Delivery Time & Shipping Cost

ITALY
Standard Delivery (7 working days): free shipping on all orders over € 100
EUROPEAN COUNTRIES (France, Germany, Belgium, Spain, Austria, Netherlands and Luxemburg) – Standard Delivery (7 working days): free shipping on all orders over € 199.
For the following countries (5/7 working days): Albania, Croatia, Greece, Hungary, Slovakia, Portugal, Balearic Islands, Bulgaria, Ireland, Switzerland, Poland, Estonia, Latvia, Lithuania, Sweden, United Kingdom, Czhec Republic, Romania and Slovenia the shipping fees are equal to € 30,00.
For the following countries (5/7 working days): Finland, Norway, Cyprus, Malta, Island, Azores Islands and Canary Islands the shipping fees are equal to € 60,00.
Rest of the world (7 working days): € 90,00.

For deliveries outside the European Union, the Customer is responsible for all duties, taxes and customs fees, paid to the carrier upon parcel reception.

On orders lower than € 100 (ITALY) or € 199 (Europe), here are the shipping fees:

ITALY: € 9,00
EUROPEAN COUNTRIES: € 12,00

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Ozone S.r.l. | Via Grismondi, 4 - 24124 Bergamo (BG) Italy - Tel. +39 035.362006 - P.Iva IT03111740167